FAQs

How long does it take to see results from the hyperpigmentation lip correcting kit?

Results may vary, but most customers begin to see an improvement in the appearance of their lips within two to four weeks of consistent use.

Can I use this kit on sensitive skin?

Yes, our specially formulated lip correcting cream is designed to work with all skin types, including sensitive skin.

Is it necessary to use a lip balm with SPF after using the hyperpigmentation lip correcting kit?

It is recommended that you use a lip balm with SPF after using the hyperpigmentation lip correcting kit to help maintain the results and protect your lips from further damage.

How long does it take to process and ship the product?

The processing time for shipping packages is up to 7 days. Once your package has been shipped, you will receive a confirmation email with tracking information.

I tracked my package and it says delivered, but it’s not at my door. What should I do?

Occasionally, the post office updates orders to "delivered" before they have actually delivered the package. In this case, we recommend waiting a day or two to see if the package arrives. If it still has not arrived, please contact customer support and we will do our best to help you locate your package.

Are there any refunds available on the hyperpigmentation lip correcting kit?

We are sorry to say that there are no refunds available on the hyperpigmentation lip correcting kit unless the package does not arrive. We take great pride in the quality of our products and stand behind their effectiveness. However, if your package does not arrive, please contact our customer support team as soon as possible so that we can work to resolve the issue and ensure that you receive your kit. We appreciate your understanding and look forward to helping you achieve beautifully brightened and even-toned lips.

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